Privacy Policy

This Privacy Policy explains how HerConversation (“HerConversation,” “we,” or “us”) collects, uses, and discloses information about you. This Privacy Policy applies when you use our websites, mobile applications, and other online products and services that link to this Privacy Policy (collectively, our “Services”), contact our customer service team, engage with us on social media, or otherwise interact with us. This policy is also in accordance and should be read in conjunction with Girl Power Talk.

We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of this policy and, in some cases, we may provide you with additional notice (such as adding a statement to our website or providing you with a notification). We encourage you to review this Privacy Policy regularly to stay informed about our information practices and the choices available to you.

Collection of Information

Information You Provide to Us

We collect information you provide directly to us. For example, you share information directly with us when you create an account, fill out a form, submit or post content through our Services, purchase a membership, communicate with us via third-party platforms, request customer support, or otherwise communicate with us. The types of personal information we may collect include your name, display name, username, bio, email address, business information, your content, including your avatar image, photos, posts, responses, and series published by you, and any other information you choose to provide.

In some cases, we may also collect information you provide about others, such as when you purchase a HerConversation membership as a gift for someone. We will use this information to fulfill your request and will not send communications to your contacts unrelated to your request unless they separately consent to receive communications from us or otherwise engage with us.

We do not collect payment information through our Services. We rely on third parties to process payments in connection with our Services. Any information you provide to facilitate such a payment is subject to the third-party payment processor’s privacy policy, and we encourage you to review this policy before you provide any information to the payment processor.

Information We Collect Automatically When You Interact with Us

In some instances, we automatically collect certain information, including:

  • Activity Information: We collect information about your activity on our Services, such as your reading history and when you share links, follow users, highlight posts, and clap for posts.

  • Transactional Information: When you purchase a membership, we collect information about the transaction, such as subscription details, purchase price, and the date of the transaction.

  • Device and Usage Information: We collect information about how you access our Services, including data about the device and network you use, such as your hardware model, operating system version, mobile network, IP address, unique device identifiers, browser type, and app version. We also collect information about your activity on our Services, such as access times, pages viewed, links clicked, and the page you visited before navigating to our Services.

  • Information Collected by Cookies and Similar Tracking Technologies: We use tracking technologies, such as cookies and web beacons, to collect information about you. Cookies are small data files stored on your hard drive or in device memory that help us improve our Services and your experience, see which areas and features of our Services are popular, and count visits. Web beacons (also known as “pixel tags” or “clear GIFs”) are electronic images that we use on our Services and in our emails to help deliver cookies, count visits and understand usage. We also work with third-party analytics providers who use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, web browser, mobile network information, pages viewed, time spent on pages or in mobile apps, and links clicked. This information may be used by HerConversation and others to, among other things, analyze and track data, determine the popularity of certain content, deliver content targeted to your interests on our Services, and better understand your online activity. For more information about cookies and how to disable them, see Your Choices below.

Information We Derive

We may derive information or draw inferences about you based on the information we collect. For example, we may make inferences about your location based on your IP address or infer reading preferences based on your reading history. However, this information is not used to identify you individually but rather to inform our knowledge of your demographic groups.

Use of Information

We use the information we collect to provide, maintain, and improve our Services, which include publishing and distributing user-generated content, personalizing the posts you see, and operating our metered paywall. We also use the information we collect to:

Create and maintain your HerConversation account;

  • Process transactions and send related information, such as confirmations, receipts, and user experience surveys;

  • Send you technical notices, security alerts, and support and administrative messages;

  • Respond to your comments and questions and provide customer service;

  • Communicate with you about new content, products, services, and features offered by HerConversation and provide other news and information we think will interest you (see Your Choices below for information about how to opt out of these communications at any time);

  • Monitor and analyze trends, usage, and activities in connection with our Services;

  • Detect, investigate, and prevent security incidents and other malicious, deceptive, fraudulent, or illegal activity and protect the rights and property of HerConversation and others;

  • Debug to identify and repair errors in our Services;

  • Comply with our legal and financial obligations; and

  • Carry out any other purpose described to you at the time the information was collected.

Sharing of Information

In the course of our dealings with you, we will use the personal data for the specific purpose for which we have collected it and related legitimate purposes. We will not use or disclose personal information for any secondary purpose, unless that secondary purpose is related to the primary purpose for which we have collected that information, and you would reasonably expect the disclosure in the circumstances, or unless you consent to that use or disclosure. We are the sole data fiduciaries for your data, and it is not shared with any third party application for processing. The purposes for which we may use and disclose personal data include:

  • Conducting our business, which includes providing our products and services to you, enabling you to post content, and connect with communities. For example, if you use our Services to publish content, post comments, or send private notes, certain information about you will be visible to others, such as your name, photo, bio, other account information you may provide, and information about your activities on our Services (e.g., your followers and who you follow, recent posts, claps, highlights, and responses).

  • Maintaining the safety and security of our operations (e.g. electronic and other security monitoring, maintaining management records);

  • Between and among HerConversation and our current and future parents, affiliates, subsidiaries, and other companies under common control and ownership.

  • Communicating with you regarding our products and services; to improve and optimize our platforms (including our websites), products and services; managing our business, including our internal administrative, research, planning, marketing, and service development; conducting sales and product analysis;

  • Where you have consented, with an exception to minor users, to provide you with information or advertising relating to our products or services (including targeted advertisements) or marketing communications we believe may be of interest to you;

  • Where it is required by law or reasonable authorities or if we believe that your actions are inconsistent with our user agreements or policies, if we believe that you have violated the law, or if we believe it is necessary to protect the rights, property, and safety of HerConversation, our users, the public, or others.

  • We also share aggregated or de-identified information that cannot reasonably be used to identify you

Third-Party Embeds

HerConversation does not host some of the content displayed on our Services. Users have the ability to post content that is actually hosted by a third party but is embedded in our pages (an “Embed”). When you interact with an Embed, it can send information about your interaction to the hosting third party just as if you were visiting the third party’s site directly. For example, when you load a HerConversation post page with a YouTube video embedded and watch the video, YouTube receives information about your activity, such as your IP address and how much of the video you watch. HerConversation does not control what information third parties collect through Embeds or what they do with the information. This Privacy Policy does not apply to information collected through Embeds. The privacy policy belonging to the third party hosting the Embed applies to any information the Embed collects, and we recommend you review that policy before interacting with the Embed.

Transfer of Information to India and Other Countries

HerConversation is headquartered in India, and we have operations and service providers in India and other countries. Therefore, we and our service providers may transfer your personal information to, or store or access it in, jurisdictions that may not provide levels of data protection that are equivalent to those of your home jurisdiction. We will take steps to ensure that your personal information receives an adequate level of protection in the jurisdictions in which we process it.

Your Choices

Account Information

You may access, correct, delete, and export your account information at any time by logging into the Services and navigating to the Settings page. Please note that if you choose to delete your account, we may continue to retain certain information about you as required by law or for our legitimate business purposes.

Cookies

Most web browsers are set to accept cookies by default. If you prefer, you can usually adjust your browser settings to remove or reject browser cookies. Please note that removing or rejecting cookies could affect the availability and functionality of our Services.

Communications Preferences

You may opt out of receiving certain communications from us, such as digests, newsletters, and activity notifications, by following the instructions in those communications or through your account’s Settings page. If you opt-out, we may still send you administrative emails, such as those about your account or our ongoing business relations.

Mobile Push Notifications

With your consent, we may send push notifications to your mobile device. You can deactivate these messages at any time by changing the notification settings on your mobile device.

Processing the Data

HerConversation does not sell your personal information.

Subject to certain limitations, you have the right to (1) request to know more about the categories and specific pieces of personal information we collect, use, and disclose about you, (2) request deletion of your personal information, (3) opt out of any sales of your personal information, if we engage in that activity in the future, and (4) not be discriminated against for exercising these rights. You may make these requests by emailing us at info@herconversation.com or by completing this web form. We will verify a webform request by asking you to provide identifying information. We will not discriminate against you if you exercise your rights under the CCPA.

If we receive your request from an authorized agent, we may ask for evidence that you have provided such agent with a power of attorney or that the agent otherwise has valid written authority to submit requests to exercise rights on your behalf. This may include requiring you to verify your identity. If you are an authorized agent seeking to make a request, please contact us.

Legal Basis for Processing

When we process your personal data, we will do so in reliance on the following lawful bases:

  • To perform our responsibilities under our contract with you (e.g., providing the products and services you requested).

  • When we have a legitimate interest in processing your personal data to operate our business or protect our interests (e.g., to provide, maintain, and improve our products and services, conduct data analytics, and communicate with you).

  • To comply with our legal obligations (e.g., to maintain a record of your consent and track those who have opted out of non-administrative communications).

  • When we have your consent to do so (e.g. when you opt-in to receive non-administrative communications from us). When consent is the legal basis for our processing of your personal data, you may withdraw such consent at any time.

Data Retention

We store personal data associated with your account for as long as your account remains active. If you close your account, we will delete your account data within 14 days. We store other personal data for as long as necessary to carry out the purposes for which we originally collected it and for other legitimate business purposes, including to meet our legal, regulatory, or other compliance obligations.

Data Subject Requests

Subject to certain limitations, you have the right to request access to the personal data we hold about you and to receive your data in a portable format, the right to ask that your personal data be corrected or erased, and the right to object to or request that we restrict certain processing. To exercise your rights:

If you sign up for a HerConversation account, you may at any time request an export of your personal information from the Settings page, or by going to Settings and then selecting Account within our app.

You may correct information associated with your account from the Settings page, or by going to Settings and then selecting Account within our app, and the Customize Your Interests page to update your interests.

You may withdraw consent by deleting your account at any time through the Settings page, or by going to Settings and then selecting Account within our app (except to the extent HerConversation is prevented by law from deleting your information). You may object at any time to the use of your personal data by contacting info@herconversation.com.

Contact Us

If you have any questions about this Privacy Policy, please contact us at info@herconversation.com.