Is Your Money Lying Unclaimed? Here’s How To Track It Down

Author :LakshMe
1 month ago| 5 min read
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    Have you ever had that sudden thought that you or your family might have forgotten money somewhere?

    Maybe it was in a college savings account your parents opened, or a small FD you meant to break but never got around to. It happens far more often than people admit, and the result is something India is now dealing with in a massive way: unclaimed money running into tens of thousands of crores.

    What is Unclaimed Money?

    Unclaimed money covers bank balances, fixed deposits, insurance payouts, mutual fund dividends and redemptions, unpaid shares or dividends — basically any financial amount that’s lying untouched for 10 years. 

    This money isn’t lost, stolen, or gone forever. It’s simply unclaimed because the owner may have moved, the bank account went dormant, a mutual fund folio was forgotten, or an insurance payout never reached the family.

    How big is the problem in India right now?

    The numbers are large and growing. Unclaimed bank deposits stood at roughly ₹78,213 crore as of March 2024, according to RBI disclosures that the government and press have highlighted. 

    Life insurers alone were reported to hold around ₹21,718 crore in unclaimed amounts. The government has also noted unpaid dividends and other unclaimed sums across financial sectors running into thousands of crores.

    These big figures mean it is well worth checking. Your forgotten ₹5,000 FD could be part of a much larger national heap. Recent data shows that mutual funds over 35,000 crore are lying unclaimed in India.

    Where to look?

    1. Unclaimed bank deposits: UDGAM (RBI portal)

    The Reserve Bank of India runs a centralised search portal called UDGAM (Unclaimed Deposits — Gateway to Access inforMation) where you can search for dormant or unclaimed bank deposits across multiple banks that participate in the system. As of early 2024, around 30 banks covering roughly 90% of unclaimed deposit value were onboarded. If you think a forgotten savings account or FD might belong to you or a relative, start here:

    • Visit the UDGAM page from RBI’s website,

    • Enter your name, mobile number or Aadhaar (as required),

    • Follow the on-screen steps to see matches. If you find an entry, the portal gives guidance on the documents you’ll need to claim the funds from the bank.

    2. Unclaimed mutual funds: MITRA (SEBI/AMFI initiative)

    Mutual fund folios that are inactive or lie unclaimed can be traced through MITRA (Mutual Fund Investment Tracing and Retrieval Assistant). SEBI issued a circular to make MITRA available as a service platform for investors to trace inactive and unclaimed mutual fund folios. CAMS and other fund transfer agents provide search tools and support services linked to this effort. Here’s how to use it:

    • Go to the MITRA or CAMS search page,

    • Enter your PAN, name or folio details. 

    • If a match appears, contact the AMC (Asset Management Company) or transfer agent with KYC and identity proof to claim the amount.

    3. Unclaimed insurance proceeds: IRDAI guidance and company portals

    The IRDAI (Insurance Regulatory and Development Authority of India) requires Life, General, and Health insurers to maintain a separate record of all unclaimed amounts. It has rules for transferring unclaimed sums over 10 years to the Senior Citizens’ Welfare Fund (SCWF), as mandated under the SCWF Rules 2016

    Despite the transfer to SCWF, the rightful claimant or beneficiary retains the right to claim the amount. Insurers must honour valid claims for up to 25 years from the date of transfer. Here’s how to claim:

    • Check the insurer’s website for “unclaimed amounts” or call their grievance number. 

    • IRDAI also recommends that nominees or heirs contact the insurer with the policy number, death certificate (if applicable), identity proof and KYC to claim payouts.

    4. Unpaid dividends, shares and other corporate payouts

    When dividends stay unclaimed for seven years, both the money and the underlying shares are moved to the Investor Education and Protection Fund (IEPF). The government’s recent awareness campaigns show that nearly 172 crore shares have already been transferred to the IEPF so far.

    If you held direct shares or received dividends in the past, check company registrar portals (like Link Intime, KFintech) and the MCA/Investor portals. 

    Practical steps to claim: a checklist

    • Collect ID and proof: Aadhaar, PAN, bank passbook/statement, cancelled cheque, proof of address. Nominee or succession documents if you are claiming for a deceased relative.

    • Search the right portal first: UDGAM for bank deposits, MITRA/CAMS for mutual funds, insurer websites or IRDAI guidance for insurance. 

    • Contact the institution: Use the official bank/AMC/insurer contact details from their website. Don’t trust links from unknown forwards.

    • Follow the bank/AMC process: They will ask for KYC and proof of entitlement; some claims may require a simple form, others a nominee affidavit or succession certificate.

    • Escalate if needed: If an organization delays, you can escalate the issue to the appropriate regulator after first raising it with the company. Lodge a complaint with the RBI Ombudsman (for banks), SEBI (for mutual funds-related complaints via SCORES), or IRDAI grievance portal as relevant. 

    • Update nominees: Nominees matter. Updating these details reduces friction for your heirs later. Recent regulatory changes have also simplified nominee processes, a small but important housekeeping task. 

    Millions of accounts and policies are forgotten every year. The good news is the system in India is becoming more centralized and easier to search. With a few documents, a little patience, and the official portals, you may be able to bring back money that has long been yours.

    Originally published on: https://www.lakshme.com/Article/PersonalFinance/Is-Your-Money-Lying-Unclaimed-Here%E2%80%99s-How-To-Track-It-Down

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