We encounter problems every day and try our best to resolve them. What if there is a better way to solve problems that is not just easy but efficient? Problem-solving becomes easier with the Six Sigma tools. We might even be using these in our day-to-day activities without realizing it. These tools make problem-solving a breeze allowing one to focus on what truly matters.
Fishbone Diagram: Untangle the Chaos!
The fishbone diagram is called the cause and effect diagram or Ishikawa, developed by Kaoru Ishikawa. The diagram resembles a fish’s skeleton, helping to organize potential problems into categories. This makes it easier to identify and address the primary issue.
To draw a fishbone diagram, identify the problem and write it at the ‘head’ of the fish. Then draw a horizontal line as the spine. Branch out diagonal lines on both sides to represent the potential causes. The potential causes can include Man (People), Methods, Machines, Materials, Measurements, and Mother Nature (Environment). It can also include any other relevant potential causes based on an issue. Afterward, you can brainstorm all possible causes and list them. Finally, review and analyze the diagram to prioritize significant elements. Using this visually structured approach can help make problem-solving a lot easier.
Whys: Keep Asking Until You Find the Solution.
This technique is straightforward and effective. It helps us drill down the root cause of a problem. By repeatedly asking "5 Whys" one can uncover the underlying issue and find the root of a problem. To practice, you can start by identifying the potential problem. Second, ask yourself why the problem occurred. With each answer you ask yourself, use the opportunity to dig deeper until you reach the root cause of the issue. Usually one finds the root cause within five iterations. For example, here are the 5 whys for when you missed an important deadline at work:
Why did I start working late on the project?
Why did I not allocate enough time to plan?
Why did I underestimate the scope of the project?
Why did I not conduct adequate research?
Why did I rush through without proper focus?
After asking yourself the 5 whys, we conclude that you should begin future projects with a detailed plan and allocate sufficient time.
Pareto Principle: Focus on What Matters.
The Pareto Principle is also known as the 80/20 rule. This rule emphasizes focusing on a few factors that contribute to the majority of outcomes. It essentially states that focusing on key factors can have the greatest impact by utilizing this method.
For instance, when you feel overwhelmed at work, you can start by listing your daily tasks. Identify the tasks that are crucial for success or those on top of your priority list. If attending client meetings is a priority task, you should concentrate on this one task to achieve maximum productivity. All other tasks become secondary. This can help reduce your stress levels while maximizing the impact and quality of your work. The Pareto Principle essentially encourages one to concentrate on what truly matters.
SMART Goals: Turn your Ideas into Action.
SMART works like a road map. It helps when one has a general idea about something but is unsure how to proceed. SMART is an acronym that stands for Specific, Measurable, Achievable, Relevant and Time-bound. Setting goals is crucial for any problem-solving situation. One may get overwhelmed by multiple factors, but SMART goals can help break things down to process easier. This helps in problem-solving as it turns the issues you are facing into smaller, manageable ones. This is a skill that everyone needs to incorporate into their everyday life.
Here is how you can start with the SMART technique:
Specific: Set a goal that is clear and precise. The goal set should address the who, what, which and why. Identify who has to be involved in the team. Clearly state what to achieve. List out the resources or skills required. Know why this goal matters.
Measurable: Break goals into small, trackable steps. This makes it easier to track your progress.
Achievable: Set realistic goals, it has to be doable.
Relevant: Ensure the goal is relevant to the desired result. Make sure to not deviate from the main goal to achieve the result.
Time-Bound: Set a deadline and follow it, so you feel motivated to complete tasks and meet the end goal.
FMEA: Find Problems Before They Find You
The FMEA method helps solve problems by identifying potential failures. It understands the impact and prioritizes solutions before they happen, anticipating them effectively. FMEA stands for Failure Mode and Effect Analysis. FEMA's effectiveness is not just confined to Six Sigma subject matter. To start using this method, you can start by pinpointing what could go wrong. Second, understand the consequences if it happens. Third, analyze the potential cause of it. Lastly, you can assess the risk based on its likelihood. Afterward, focus on the high-risk issues that pose a threat with the most probable likelihood. By doing so, one can predict the occurrence of a problem and avoid it effectively. This method is very helpful in anticipating and negating risks before they occur and can help in managing potential shortcomings in the future.
Conclusion
Implementing easy and effective tools can make problem-solving easier, faster, and stress-free. These tools are so versatile that they can be incorporated into everyday tasks. Small changes can have a big impact in the long run, and you can use these tools to make that impact. These solutions provide an opportunity to show one's efficiency, thus fostering growth. In essence, integrating these tools will not just solve problems, but sets a stage for ongoing improvement. It ensures better decision-making and an environment to challenge oneself.
